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How 90jelly Handles Your Personal Information

Your account data stays with us — we don't sell it, share it with advertisers, or pass it to third parties outside what's needed to run your account and process payments.

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90jelly How 90jelly Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to know what data we hold, request a correction, or ask us to delete your account information, our support team can handle it directly. For payment-related data queries — a bKash deposit that's showing incorrectly, or a Nagad transaction you don't recognise — raise it through the same channels and we'll check the records. Response times vary but we aim to acknowledge every data request promptly.

Team online

Live Chat

Open the chat widget inside your account dashboard — the quickest way to reach us for data or privacy questions.

Email Support

Send your data access or deletion request to our support address; include your registered account details so we can locate your record fast.

Account Settings

Some data preferences — like cookie consent and marketing contact — can be managed directly inside your account settings without contacting support.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Account security starts at login. We use SSL encryption across every connection, and your session on mobile or desktop is tied to your device fingerprint so an unfamiliar device triggers a fresh verification step before access is granted. We review data retention periods periodically — data that no longer serves an active account or compliance purpose gets cleared. You have the right to request a copy of the personal data we hold on you, and you can ask us to correct anything that's wrong.

Encrypted Connections

SSL encryption covers every page and every API call — your account data, payment details and session tokens never travel in plain text.

Cookie Controls

We use session cookies to keep you logged in on mobile and analytics cookies to improve the account flow — you can adjust cookie preferences in your account settings.

Data Retention Policy

We keep your account and transaction data for as long as required by applicable rules, then delete or anonymise it. You can request early deletion when no obligation applies.

Access and Correction Rights

Write to us and we'll send you the personal data we hold. If anything is incorrect — a name, contact detail, or payment method record — we'll fix it on request.

Privacy Policy Questions Answered

Below are the questions we hear most about how your data is handled. If yours isn't here, contact support through live chat or email.

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. We also log device and session data to protect your account from unauthorised access.

No. Your PIN and wallet credentials stay with bKash or Nagad directly. We only keep the transaction record — the amount, date, method, and confirmation status on your account.

Contact our support team via live chat or email with your registered account details. We'll locate your record and send you the data we hold, as permitted under applicable regional rules.

Yes. When you close your account, you can request deletion of personal data that isn't subject to a retention obligation under the rules applicable to your region. We'll confirm what can and can't be removed.

We don't sell your data or share it with advertisers. Data is shared only with payment processors like bKash, Nagad, and Rocket to complete transactions, and with service providers who help us run the platform.

Session cookies keep you logged in on mobile. Analytics cookies help us improve account flows. You can adjust cookie preferences in your account settings; turning off analytics cookies won't affect your login.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.