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Terms That Keep Your Account Safe

Using 90jelly means you agree to the conditions set out on this page. These terms cover how your account works, how we handle payments through bKash, Nagad and Rocket, and what's expected from both sides. Access depends on your local law and eligible region.

Account holder rulesbKash · Nagad · RocketEligibility by regionFair use policyContact & dispute path
90jelly Terms That Keep Your Account Safe
TERMS CONTACT PATHS

Reach Us About These Terms

If any part of these terms is unclear or you want to raise a dispute, our support team is the right first stop. We handle account-level questions, payment queries and eligibility questions through the channels below. Response times vary, but we work through all ticket queues in order.

Live Chat Start a chat from inside your account dashboard. Fastest path for payment queries tied to bKash, Nagad or Rocket transactions you need clarified.
Email Support Send a detailed message to our support address for written records of disputes or terms-related requests. We respond to every message in sequence.
Help Centre Our help section covers common account, wallet and eligibility questions. Check there first — many terms questions have a direct answer already posted.
ACCOUNT SECURITY STANDARDS

How We Protect Your Account

Your account data and payment history are handled carefully. We use encrypted connections on every page and require PIN or OTP verification for wallet transactions through bKash, Nagad and Rocket. If you notice any account activity you don't recognise, contact us immediately through live chat so we can freeze the account before any further transactions go through.

Data Handling

We collect only what's needed to run your account — login details, payment references and session data. We don't sell this or share it with unrelated third parties.

Cookies & Session

Cookies keep your session active across mobile and browser so you don't log in from scratch every time. You can clear them, but some account features need them to work.

Retention & Deletion

Account data is held for as long as your account is active plus any period required by applicable law. Request deletion by contacting support with your account details.

Dispute & Change Requests

To dispute a transaction or request a terms-related change to your account, email support with your account reference and a clear description. We confirm receipt within one business day.

Terms & Conditions — Common Questions

Real questions about how these terms apply to your account and payments.

Yes. Every transaction through bKash, Nagad or Rocket falls under these terms. Verify the account number and amount before confirming your PIN — errors must be raised with us within 24 hours.

Duplicate accounts breach these terms and can result in suspension of all linked accounts. If you've lost access to an existing account, contact support to recover it rather than opening a new one.

Access depends on your local law and eligible region. It's your responsibility to check whether using this platform is permitted where you are before opening an account.

Email support with your account reference and a data request. We'll confirm receipt and send what we hold on your account within the period required by applicable law.

Raise it through live chat or email first. If we can't resolve it directly, the dispute path outlined in the terms applies. Local law governs where there's a conflict.

We post updates here and the date of the last revision is shown at the bottom of this page. Continuing to use your account after a change means you accept the updated terms.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.